Financial Support

National Debt Helpline: 1800 007 007

Our highly trained financial counsellors can help you to navigate your situation and make the best decisions for you and your family. Just call the National Debt Helpline on 1800 007 007, Monday to Friday, 9.30am to 4.30pm, to talk to one of our dedicated financial counsellors. We will guide you through your options and, if necessary, book a follow-up one-on-one appointment.

We are experienced with all kinds of money problems that can arise when circumstances change, such as a job loss, illness, relationship breakdown, or retirement. We can help you understand:

  • Debt options.
  • Payment arrangements.
  • Budgets.
  • Government assistance.

We’re free, confidential and without judgment. Our team is committed to each caller, providing the information you need to empower you to make the right choices in response to your unique situation.

We also work closely with financial institutions, energy companies and debt recovery organisations to educate them on issues of financial hardship and consumer rights.

The information contained on this website is general in nature and does not take into account your personal situation. For more information, view our disclaimer.

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